Shipping Information & Policies

SHIPPING INFORMATION:

Shipping rates are based on shipments, not orders. If you pre-order items, or if you backorder something, there may be more than one shipping charge for your order.

Standard Shipping (USA 48-States):
  • Our Choice of Carrier (UPS or US Postal Service) - Please include a UPS Delivery address to avoid accruing additional shipping charges for non-standard shipping).
  • Shipments over 2 lbs to P.O. boxes may incur a surcharge.
  • Rates valid thru January 31, 2009.
  • Standard Shipping Rates:
    • Shipments $00.01 - $20.00 .......... $7.95
    • Shipments $20.01 - $50.00 .......... $7.95
    • Shipments $50.01 - $75.00 .......... $8.95
    • Shipments $75.01 - $100.00 ........ $9.95
    • Shipments $100.01 - $150.00 ...... $10.95
    • Shipments $150.01 - $200.00 ...... $11.95
    • Shipments $200.01 - $250.00 ...... $12.95
    • Shipments $250.01 - $300.00 ...... $13.95
    • Shipments $300.01 - $399.99 ...... $14.95
    • Shipments $400.00 and Over ....... FREE Shipping!!!*

If you would like to ship your order using another method, or if you would like your order shipped outside the continental United States, please call for a shipping quote.

DAMAGED ITEMS:
  • All damaged items must be reported within 10 days of receipt.
  • If the item appears to have been damaged during shipment, please keep all packaging materials. UPS may need to do a follow-up visit before we can issue a claim for a refund.
  • If the item appears to have a manufacturing defect, please keep the item in its original box.
  • In either case, please contact us via email to discuss your options.

RETURN POLICY:
  1. All items may be returned for any reason EXCEPT specially ordered items.
  2. All items must be MINT in their original package and free of any price stickers, etc.
  3. You MUST include either a copy of your original invoice OR mention the invoice number and the items you are returning on a piece of paper with your complete address. Items purchased with a credit card will receive a refund to your credit card. Items purchased with a check or money order will receive a refund check or in-house credit.
  4. Returns of $200.00 or more must have prior approval and will be subject to a 10% restocking fee.
  5. All items are to be returned at BUYER'S expense.